Please use this identifier to cite or link to this item:
http://172.16.0.14/handle/ihr21/447
Title: | Impact of service quality of self service technology on customer satisfaction in digital banking context: a study on selected banks from commercial banking sector in kaluthara district |
Authors: | Deemantha, S.A. Thilini |
Issue Date: | 2020 |
URI: | http://172.16.0.14/handle/ihr21/447 |
Appears in Collections: | Service Management |
Files in This Item:
File | Description | Size | Format | |
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I1MscSMgt2020.pdf | 1.8 MB | Adobe PDF | View/Open |
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